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Store regulations

Online store sales terms and conditions

1. Terms of Electronic Sales

  • Sales are conducted via the Internet as a remote agreement between the Buyer and the online store of Mariusz Kiedrowicz Tinker.

  • Orders are placed by adding products to the cart and clicking the "Order" button.

  • The Buyer must be at least 18 years old.

  • Completing the registration form is necessary to process the order.

  • The prices listed for products are gross prices..

  • Placing an order constitutes acceptance of these terms and conditions.

  • If false, incomplete, or incorrect data is provided, the Seller may withdraw from the sales agreement.

  • The delivery of goods is carried out in the manner selected by the Buyer and specified in the order.

  • After placing an order, the Buyer will receive an email confirmation with shipping and payment details.

  • For orders regarding the production of T_box, the following payment terms apply:

    • After placing the order – a payment of 60% of the T_box price

    • After confirming readiness for shipment – the remaining 40%

  • The delivery date for T_box production is determined individually.

  • The agreement is concluded when the Buyer places an order on the store’s website.

2. General Provisions

The Seller reserves the right to:

  • introduce new products to the store's offer,

  • remove certain products from the offer,

  • conduct and cancel promotional campaigns,

  • make changes to the terms and conditions.

3. Legal Basis

These terms and conditions are based on:

  • The Civil Code (Art. 661 § 2),

  • The Act on Electronic Service Provision (Art. 8.1),

  • The Act on Consumer Protection and Liability for Damage Caused by a Dangerous Product (Art. 9.1),

  • The Personal Data Protection Act (Art. 24),

  • OECD Guidelines.

4. Seller's Information

Mariusz Kiedrowicz Tinker
ul. ZÄ…bkowska 22/24/26, 

03-735 Warsaw
NIP: 8791553767
Provides electronic services in accordance with these terms and conditions.

5. Payments

Payments can be made via:

  • bank transfer,

  • PayPal.

6. Complaints

6.1. The Seller's liability for physical or legal defects in the Product is determined by the provisions of the Civil Code (Art. 556-576).

6.2. The Seller is obliged to deliver a defect-free product.

6.3. Complaints can be submitted:

  • In writing to the address: Mariusz Kiedrowicz Tinker, ul. ZÄ…bkowska 22/24/26 m.125, 03-735 Warsaw,

  • By email: box@tinkerexplorer.com.

6.4. The complaint submission should include:

  • A description of the defect and the date of its occurrence,

  • The preferred resolution (replacement, repair, price reduction, withdrawal from the contract),

  • Contact details.

6.5. The Seller will respond to the complaint within 14 calendar days. Lack of response will be considered acceptance of the complaint.

6.6. The Buyer must return the defective product to the Seller’s address. The return shipping cost is covered by the Seller if the complaint is justified (applies to consumers).

7. Returns

7.1. The Buyer has the right to withdraw from the contract within 14 days without providing a reason.

7.2. To make a return, the Buyer must send:

  • A written statement of withdrawal from the contract,

  • The returned product with all accessories and proof of purchase (receipt, invoice) to the following address: Mariusz Kiedrowicz Tinker, ul. ZÄ…bkowska 22/24/26 m.125, 03-735 Warsaw.

7.3. The refund will be processed within 1-3 business days after receiving and verifying the returned product for damages. The refund will be made to the bank account or via PayPal.

These terms and conditions are effective from 01.10.2024

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